org.ametys.plugins.glpi

Class TicketGlpiManager

java.lang.Object

org.ametys.runtime.plugin.component.AbstractLogEnabled

org.ametys.plugins.glpi.TicketGlpiManager

All Implemented Interfaces:

LogEnabled, PluginAware, Initializable, Component, Serviceable

public class TicketGlpiManager
extends AbstractLogEnabled
implements Component, Initializable, Serviceable, PluginAware

Connection and information from GLPI webservice

Nested Class Summary

Nested Classes

Modifier and Type	Class and Description
protected class	TicketGlpiManager.GlpiCacheLoader The Glpi cache loader.

Field Summary

Fields

Modifier and Type	Field and Description
private static String	__GLPI_INIT_SESSION
private static String	__GLPI_KILL_SESSION
private static String	__GLPI_SEARCH_TICKET
private static String	__GLPI_SEARCH_USERS
protected LoadingCache<UserIdentity,Map<String,Object>>	_cache The user information cache.
protected Cache<String,Integer>	_cacheIdentities The user information cache.
protected long	_cacheTtl The cache TTL in minutes.
private Map<Integer,I18nizableText>	_glpiStatus
private Map<Integer,I18nizableText>	_glpiType
private JSONUtils	_jsonUtils
protected long	_maxCacheSize Maximum cache size, in number of records.
private String	_pluginName
static String	ROLE Avalon ROLE.

Constructor Summary

Constructors

Constructor and Description
TicketGlpiManager()

Method Summary

Modifier and Type	Method and Description
private Map<String,Object>	_callWebServiceApi(CloseableHttpClient httpclient, URI uri, boolean getJsonObject)
private String	_getGlpiSessionToken(CloseableHttpClient httpclient, String glpiUrl, String usertoken, String apptoken)
private void	_killGlpiSessionToken(CloseableHttpClient httpclient, String glpiUrl, String sessionToken, String apptoken)
int	getCountOpenTickets(UserIdentity userIdentity) Get the number of open tickets
I18nizableText	getGlpiStatusLabel(int status) Get the i18n label of a GLPI status
protected Map<String,Object>	getGlpiTickets(CloseableHttpClient httpclient, String glpiUrl, String sessionToken, String apptoken, Integer userId) Get the GLPI tickets
I18nizableText	getGlpiTypeLabel(int type) Get the i18n label of a GLPI ticket type
List<GlpiTicket>	getOpenTickets(UserIdentity userIdentity) Get all information about open tickets
protected String	getTicketSearchQuery(Integer userId) Get the part of rest API url for tickets search
protected Integer	getUserIdentity(CloseableHttpClient httpclient, UserIdentity userIdentity, String glpiUrl, String sessionToken, String apptoken) Get the user identity and fill the user identities cache
void	initialize()
protected Map<String,Object>	loadUserInfo(UserIdentity userIdentity) Get the user collaboration information from the exchange server.
protected GlpiTicket	parseTicket(Map<String,Object> data) Parse data into GlpiTicket
void	service(ServiceManager manager)
void	setPluginInfo(String pluginName, String featureName, String id) Sets the plugin info relative to the current component. Note : The feature name may be null if the targeted component in declared at plugin level.

Methods inherited from class org.ametys.runtime.plugin.component.AbstractLogEnabled

getLogger, setLogger

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Field Detail

ROLE

public static final String ROLE

Avalon ROLE.

__GLPI_INIT_SESSION

private static final String __GLPI_INIT_SESSION

See Also:

Constant Field Values

__GLPI_SEARCH_USERS

private static final String __GLPI_SEARCH_USERS

See Also:

Constant Field Values

__GLPI_SEARCH_TICKET

private static final String __GLPI_SEARCH_TICKET

See Also:

Constant Field Values

__GLPI_KILL_SESSION

private static final String __GLPI_KILL_SESSION

See Also:

Constant Field Values

_maxCacheSize

protected long _maxCacheSize

Maximum cache size, in number of records.

_cacheTtl

protected long _cacheTtl

The cache TTL in minutes.

_cache

protected LoadingCache<UserIdentity,Map<String,Object>> _cache

The user information cache. The key of the cache is the user identity it self

_cacheIdentities

protected Cache<String,Integer> _cacheIdentities

The user information cache. The key of the cache is the user identity it self

_jsonUtils

private JSONUtils _jsonUtils

_glpiStatus

private Map<Integer,I18nizableText> _glpiStatus

_glpiType

private Map<Integer,I18nizableText> _glpiType

_pluginName

private String _pluginName

Constructor Detail

TicketGlpiManager

public TicketGlpiManager()

Method Detail

setPluginInfo

public void setPluginInfo(String pluginName,
                          String featureName,
                          String id)

Description copied from interface: PluginAware

Sets the plugin info relative to the current component.
Note : The feature name may be null if the targeted component in declared at plugin level.

Specified by:

setPluginInfo in interface PluginAware

Parameters:

pluginName - Unique identifier for the plugin hosting the extension

featureName - Unique feature identifier (unique for a given pluginName)

id - Unique identifier of this component

service

public void service(ServiceManager manager)
             throws ServiceException

Specified by:

service in interface Serviceable

Throws:

ServiceException

initialize

public void initialize()

Specified by:

initialize in interface Initializable

loadUserInfo

protected Map<String,Object> loadUserInfo(UserIdentity userIdentity)
                                   throws Exception

Get the user collaboration information from the exchange server.

Parameters:

userIdentity - the user identity.

Returns:

the user collaboration information as a Map.

Throws:

Exception - If an error occurred

_getGlpiSessionToken

private String _getGlpiSessionToken(CloseableHttpClient httpclient,
                                    String glpiUrl,
                                    String usertoken,
                                    String apptoken)
                             throws IOException,
                                    URISyntaxException

Throws:

IOException

URISyntaxException

getUserIdentity

protected Integer getUserIdentity(CloseableHttpClient httpclient,
                                  UserIdentity userIdentity,
                                  String glpiUrl,
                                  String sessionToken,
                                  String apptoken)
                           throws Exception

Get the user identity and fill the user identities cache

Parameters:

httpclient - The http client to send a request to the webservice

userIdentity - The current user identity

glpiUrl - The GLPI Url

sessionToken - The session token

apptoken - The app token

Returns:

The user identity corresponding, or null if not found

Throws:

Exception - if an error occurred

getGlpiTickets

protected Map<String,Object> getGlpiTickets(CloseableHttpClient httpclient,
                                            String glpiUrl,
                                            String sessionToken,
                                            String apptoken,
                                            Integer userId)
                                     throws IOException,
                                            URISyntaxException

Get the GLPI tickets

Parameters:

httpclient - the HTTP client

glpiUrl - The url of GLPI server

sessionToken - The session token

apptoken - The app token

userId - The user id

Returns:

The tickets

Throws:

IOException - if an error occurred

URISyntaxException - if failed to build uri

parseTicket

protected GlpiTicket parseTicket(Map<String,Object> data)

Parse data into GlpiTicket

Parameters:

data - the json data

Returns:

the GlpiTicket

getTicketSearchQuery

protected String getTicketSearchQuery(Integer userId)

Get the part of rest API url for tickets search

Parameters:

userId - The user id

Returns:

The search query to concat to rest API url

_killGlpiSessionToken

private void _killGlpiSessionToken(CloseableHttpClient httpclient,
                                   String glpiUrl,
                                   String sessionToken,
                                   String apptoken)
                            throws IOException,
                                   URISyntaxException

Throws:

IOException

URISyntaxException

_callWebServiceApi

private Map<String,Object> _callWebServiceApi(CloseableHttpClient httpclient,
                                              URI uri,
                                              boolean getJsonObject)
                                       throws IOException

Throws:

IOException

getCountOpenTickets

public int getCountOpenTickets(UserIdentity userIdentity)
                        throws ExecutionException

Get the number of open tickets

Parameters:

userIdentity - The user identity

Returns:

the number of unread mail

Throws:

ExecutionException - If an error occured during the connection to the server

getOpenTickets

public List<GlpiTicket> getOpenTickets(UserIdentity userIdentity)
                                throws ExecutionException

Get all information about open tickets

Parameters:

userIdentity - The user identity

Returns:

List of all information about open tickets

Throws:

ExecutionException - If an error occured during the connection to the server

getGlpiStatusLabel

public I18nizableText getGlpiStatusLabel(int status)

Get the i18n label of a GLPI status

Parameters:

status - The GLPI status

Returns:

the label of status as I18nizableText

getGlpiTypeLabel

public I18nizableText getGlpiTypeLabel(int type)

Get the i18n label of a GLPI ticket type

Parameters:

type - The GLPI type

Returns:

the label of status as I18nizableText